At test.hiv we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.This Privacy Policy, together with our terms of use, provides an explanation as to what happens to any personal data that you provide to us,or that we collect from you.

We do update this Policy from time to time so please do review this Policy regularly.

For the purpose of the Data Protection Act 1998 our data controller is Preventx Limited,the operator of the test.hiv website and service (some parts of which, are operated on behalf of other Public Health organisations).Preventx Limited is subject to certain obligations with respect to the processing of personal information entered into the test.hiv website.

Information About our Organisation

Test.hiv is a service operated by Preventx Limited.

  1. This privacy policy coveres the test.hiv website.
  2. Organisation Name: Preventx Limited
  3. Address: Preventx Limited, Meadowhall Business Park, Sheffield, S9 2EQ
  4. Controller: Preventx Limited
  5. Web Sites(s): www.test.hiv

Information We Collect

In operating our website we may collect and process the following data about you:

  1. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data,location data, weblogs and other communication data.
  2. Information that you provide by filling in forms on our website, such as when you request a screening test or request notifications.
  3. Information provided to us when you communicate with us for any reason.

Use of Cookies

On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website.Such information will not identify you personally it is statistical data about our visitors and their use of our site.This statistical data does not identify any personal details whatsoever.

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computeror mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's memory.

We require cookies to be enabled so we can keep track of your progress through the request procedure.No personal or confidential information is stored in cookies, only a temporary and unique identification code which is only activewhilst you are visiting the site and deleted promptly after.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you.

To request a free test, you will be asked a number of questions, including some personal questions. You may opt out of most questions.The information is collected by us may be passed onto the organisation providing further services (such as free advice and referral).This organisation will be made clear to you during the request procedure, and is usually our partner Yorkshire MESMAC an established HIV screening charity.Both test.hiv and MESMAC adhere to strict privacy guidelines in order to protect your data, and all information will be treated in strict confidence.

Please be advised that we never reveal information about identifiable individuals to other parties but we may, on occasion,provide them with aggregate or anonymous statistical information about our visitors.

In some cases you may be sent a text message to confirm your request or dispatch of your test kit. If you do not return your test kit promptly, we will send two reminder messages. We may also text you in the future to remind you to get tested again, or to ask your views for research purposes to help improve local health services. You can contact us at any time to opt-out from any future messages relating to your order.

Laboratory Testing

Your sample will be tested in Preventx's specialist, accredited laboratory and all testing is carried out in accordance with the laboratories strict quality system.All testing carried out via the test.hiv service is accredited to international standards, and more information can be read inthe Preventx Laboratory Services document.

Please note that some test samples may be retained by the laboratory after testing for internal studies and verification purposes (such as performing equipment validation).In all instances samples used in this way will be fully anonymised and never connected back to an individual patient using the service.

Storing Your Personal Data

We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy. Data that is provided to us is stored on our secure servers in world class secure facilities in the UK.

Details relating to any transactions entered into on our site will be encrypted in transit to ensure their safety. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Third Party Links

You may find links to third party websites on our website. These websites should have their own privacy policies which you should check.We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access To Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you.Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy.Please do not hesitate to contact us at: Preventx Limited, Sheffield Bioincubator, Leavy Greave Road, Sheffield, S3 7RD